Privacy Policy

Effective Date: March 1, 2026

Welcome to the Privacy Policy of Casino Pub ("we", "our", "us"). This policy explains how we collect, use, disclose, and protect your personal data when you visit or use our website and services in the United Kingdom. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.

1. Information We Collect

We collect and process the following types of personal data:

Personal Identification Information: name, date of birth, email address, postal address, phone number.
Account Information: username, password, account preferences.
Payment Information: billing details, payment card information (processed securely via third-party payment providers).
Usage Data: IP address, browser type, device information, pages visited, time and date of visits, referral sources.
Cookies and Tracking Technologies: information collected through cookies, web beacons, and similar technologies.

2. How We Use Your Information

We use your personal data for the following purposes:

To provide, operate, and maintain our services.
To verify your identity and comply with legal and regulatory requirements, including anti-money laundering and age verification.
To process payments and manage your account.
To communicate with you, including sending important notices, updates, and promotional offers (where you have consented).
To improve our website, services, and user experience.
To detect, prevent, and address fraud, security breaches, and other illegal activities.
To comply with legal obligations and enforce our terms and policies.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Your consent, where applicable.
Performance of a contract with you.
Compliance with a legal obligation.
Our legitimate interests, such as improving services and preventing fraud, balanced with your rights and freedoms.

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

Service providers and partners who perform services on our behalf, such as payment processors, IT providers, and marketing agencies.
Regulatory authorities, law enforcement, or other governmental bodies as required by law or to protect our rights.
Affiliated companies within our corporate group.

All third parties are required to protect your personal data in accordance with applicable data protection laws.

5. International Transfers

Your information may be transferred to and processed in countries outside the UK. Where such transfers occur, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner’s Office (ICO).

6. Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the following rights regarding your personal data:

Right to access and obtain a copy of your data.
Right to rectify inaccurate or incomplete data.
Right to erasure ("right to be forgotten") in certain circumstances.
Right to restrict or object to processing.
Right to data portability.
Right to withdraw consent at any time where processing is based on consent.
Right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data protection rights have been violated.

To exercise your rights, please contact us using the details below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyse usage, and provide personalised content. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.

10. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have collected data from a child under 18, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Casino Pub Data Protection Officer
Email: [email protected]
Address: 123 Gaming Street, London, UK, SW1A 1AA
Phone: +44 20 7946 0123

Thank you for trusting Casino Pub with your personal information.